Log and process incoming cheques received from clients and lodge to Bank

Preparation of outgoing cheques (computer & manual) due to clients

Review daily Cash reconciliation for each client model

Update relevant systems and reports

Ensure sufficient supplies of manual and computer cheques within the secured Cheque room. Assist with the independent reconciliation of same.

Daily receipt advices to clients

Varied use of in house system

Provide support for other team members

Provide assistance when required to the stock team

Deal efficiently and effectively with queries (phone, email, fax or letter) and follow up as necessary. Escalate as appropriate.

Ensure that all internal processes are documented and procedures are reviewed and updated regularly.

Demonstrate a good understanding of procedures and policies.

Ensure full understanding of SLAs for all clients and departments

Any other tasks/processes that may be required with growth in client base or changes to operating model. Assist in projects as required.