Multinational client have created a new position for a Billing Manager, this is an excellent opportunity to join a global leader in their field. 11 Month contact with a view to permanency.

Responsibilities

Order to Cash billing manager activities

Release and approval of invoices in SAP and Changepoint

Work with Billing Manager to ensure all revenue is processed at month/Quarter/year ends

Dealing with escalations from customers via the relevant channels

Prioritization of work for billing specialists

Reporting on progress of team on daily/monthly basis on new deals, renewals, credits/credit & re-bills, escalations

Escalation point for Billing issues from Billing Specialists

Coordinate between multiple teams to ensure swift resolution of issues and completion of provisioning and fulfillment activities

Research issues and inquires and recommends corrective actions to resolve customer and client issues

Liaises with client program managers on multiple issues

Disseminates information as necessary internally, to external teams and to customers

Evaluates compiled data and identifies trends and improvement suggestions

Develops and shares best practices between the world wide team

Requirements

Experience working as a Billing Manager / Billing Supervisor / Team Leader

Client facing experience an advantage not essential

Strong systems skills

For a full job specification and the opportunity to discuss this position further call Elaine Liston on 01 634 4145 or by email your CV online

Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide.

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