Financial services client a leader in their field, have a requirement for a Client Relationship Specialist with a strong knowledge of international payments. Key Responsibilities
To maintain excellent client relationships To ensure the ready identification and resolution of any business related problems and ensure the timely escalation of these issues to the relevant internal and external suppliers in order to resolve Ensure that the operational departments are aligned to goals and priorities of the client at all times Through ongoing business education and awareness continuously enhance and streamline the clients internal operating structure and systems. Ensure that companies service delivery is met through meeting and exceeding agreed KPIs and SLAs Update and agree business rules with the client The Client Relationship Specialist will represent the in a professional capacity to the client and other parties Provide consultancy services according to the clients needs where required
Skills and Experience Degree level qualification in a relevant Business discipline Client Facing Experience Payments, Direct Debit, Banking or similar related experience For full job specification please contact Elaine Liston on 01 634 4145 or contact Elaine by email Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide. Please note you will receive an automated response advising you that we have received your CV. |