Job Details
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| Location: |
Dublin |
| Position Type: |
Full Time |
| Ref: |
AG-cusspe140 |
| Pay range: |
N.A./Neg |
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| Description: |
Job Duties and Responsibilities:
• Manage, control and direct the operations of assigned custody group in tandem with senior custody management team and provide regular feedback to senior management colleagues with regard to significant operational / staff issues and ongoing project delivery
• Develop, engage and retain an industry leading workforce using the relevant HR Tools and other available resources ensuring that all necessary resources are in place, reviewing ongoing training needs, setting of goals, carrying out ongoing reviews and putting in place development plans.
• Create an environment for continuous team review and peer group collaboration to identify process improvement opportunities
• Build and maintain strong relationships with clients, internally and externally and maintains an understanding of client SLA provisions and relevant KPIs to ensure delivery of the highest quality of client services, executing Client Relationship Manager responsibilities as required
• Identifies the problem and all relevant issues in straightforward situations; generates possible solutions, assesses each using standard procedures and makes a sound decision
• Represent team on local, regional or global working group, projects or committees as required and conducts presentations for clients and other departments as appropriate
• Encourage innovative approach from team and foster environment of positive attitude towards change and improvement
• Monitor and comply with changes to the 'risk' escalation chain including communicating amendments to staff where needed
• Assist with compliance/fiduciary reviews, controls, and audits as needed
• Ensure that appropriate SLA's in place with internal departments and other delegates and actively manage their service delivery to ensure that all specified deadlines and key performance indicators are met as required
• Manage the take on of new business and in particular work closely with other internal areas in modeling for new client types and structures.
• Act in accordance with Risk Excellence and role model Ethical behavior and decision making as part of our Way Ahead foundation
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| Required Education: |
Qualified Professional |
Job Classification |
| Categories: |
Accountancy
Banking
Accountancy -> Financial Services
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Contact Details |
| Posting Company: |
Quest Recruitment |
| Contact Name: |
Alex Greene |
| Apply For This Job: |
Click Here |
| Company Profile: |
If you are interested in making this position yours, please contact Alex Greene on 01 676 0505, click apply below
Voted Best in Practice Accountancy & Finance 2012, 2013 & 2015 Quest is a team of experienced and professional Financial Recruiters solely dedicated to recruiting for Accountancy and Financial Services Professionals.
Through its reputation, in-depth sector knowledge and impeccable standards of conduct and confidentiality, Quest has developed professional relationships with World Leaders in Financial Services and Accountancy throughout Ireland, Luxembourg, Bermuda and the Cayman Islands. Quest’s experienced Team offers a personalized service and listens closely to what you want - your career goals and motivations
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