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Job Title: Senior Custody Specialist
Location: Dublin
Position Type: Full Time
Ref: BN090732
Remuneration: €30000 - €40000

Description:
The Business

My client is a boutique firm with an exceptional platform for development.

Responsibilities

The Senior Custody Client Services Analyst is responsible for ensuring proper servicing of commingled investment portfolios by Operations. As part of this, the CSR will need to build and maintain a relationship with the client, getting to know and anticipate their needs, as well as finding ways to fulfil them via our client’s suite of products and services.

Key Accountabilities

Third Level degree, preferably in a related field
Fluency in French
2-3 yrs. custody experience, with emerging markets experience a plus
High degree of analytical ability
Ability to work quickly and accurately under pressure
Ability to build relationships with client(s)
Knowledge of Excel and other MS Office products
Possess good communication skills, both verbal and written
Expected Outputs and Duties

Oversee all activity processed by Operations across their clients’ accounts. Follow up with Operations on any issues which arise.
Respond to client inquiries and proactively anticipate client’s needs.
Know when to escalate issues to their supervisor or higher if required.
Establish a partnership with their clients, learn their business and act as a dedicated resource to meet all of their daily investment management related needs within the company.
Build and maintain a client relationship profile, which can be shared with senior management and other offices.
Organise and participate in regular service review meetings with clients.
Utilize the firm’s technology solutions in an effort to effectively and efficiently manage client inquiries.
Analyse client activity to try and maximize opportunities for to work with the client, as well as introducing the clients to relevant company products.
Perform analysis on activity over the clients’ accounts: STP rates, communication methods, Inquiry Manager Usage, etc.
Learn about Our Client, its products and services, as well as other clients serviced by the Dublin office.
Contribute to improvement and productivity of the client team and Our clients standards of service


Job Classification

Categories: Funds
Banking
Accountancy -> Financial Services
 

Contact Details

Posting Company: Quest Recruitment
Contact Name: Barry Nolan
Apply For This Job: Click Here
Company Profile: If you are interested in making this position yours, please contact Barry Nolan on 01 676 0505, click apply below

Voted Best in Practice Accounting & Finance 2017, 2015, 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery.


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