Job Details
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 Email Job |
| Job Title: |
Customer Success Manager | Dublin City Centre |
| Location: |
Dublin |
| Position Type: |
Full Time |
| Ref: |
CB191200 |
| Remuneration: |
€50000 - €60000 |
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| Description: |
Responsibilities:
Become a primary point of contact for customers
Manage onboarding of new clients
Develop a clear understanding of client businesses and goals
Proactively engage work with existing clients to help them achieve their goals
Provide ongoing training and support to all clients and users
Mange the roll-out and adoption of new features and functionality
Research and implement customer success best practice to ensure activities can scale with the business
Capture and channel client feedback to product and technical teams
Monitor client activity and engagement
Work with product and technology teams on new product development
Personal Characteristics, Knowledge and Experience:
A track record in a client facing role (3-5 years)
A positive, problem solving outlook and approach
Ability to understand and interpret client requirements
Ability to manage a corporate client relationship
Strong interest in technology and software
Clear written and verbal communicator
Well-organised with the ability to multitask across numerous projects
Strong presentation skills |
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Job Classification |
| Categories: |
Funds
Banking
Accountancy -> Financial Services
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Contact Details |
| Posting Company: |
Quest Recruitment |
| Contact Name: |
Conor Brick |
| Apply For This Job: |
Click Here |
| Company Profile: |
If you are interested in making this position yours, please contact Conor Brick, click apply below
Voted Best in Practice Accounting & Finance 2017, 2015 as well as 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery. |
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