Job Details
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 Email Job |
| Job Title: |
Client Services Manager | Wexford |
| Location: |
Wexford |
| Position Type: |
Full Time |
| Ref: |
CB090756 |
| Remuneration: |
€45000 - €55000 |
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| Description: |
Position Overview:
Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources.
Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
Applies advanced problem solving skills, judgement, and experience to analyze information.
Uses developed communication skills to deliver high quality service to a specialized client base.
Provides key individuals at assigned clients information related to our clients’ products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader client services and offerings.
Proactively assists clients in reviewing potential business needs and directs them to appropriate resources.
Resolves the most complex or non-routine client issues or inquires, as needed. Uses in-depth knowledge of client issues and needs to contribute to business development efforts.
Uses broad understanding of our clients’ products and services to best propose expanded offerings to clients for front office consideration.
Leads and participates in internal activities and initiatives designed to improve the client experience.
Uses knowledge of client services best practices
No direct reports
Qualifications:
Bachelor’s degree or the equivalent combination of education and experience is required.
7-10 years of total work experience preferred.
Experience in an operational area and/or client services preferred. |
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Job Classification |
| Categories: |
Funds
Banking
Accountancy -> Financial Services
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Contact Details |
| Posting Company: |
Quest Recruitment |
| Contact Name: |
Conor Brick |
| Apply For This Job: |
Click Here |
| Company Profile: |
If you are interested in making this position yours, please contact Conor Brick, click apply below
Voted Best in Practice Accounting & Finance 2017, 2015 as well as 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery. |
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