Job Details
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Location: |
Dublin |
Position Type: |
Full Time |
Ref: |
LD232U |
Pay range: |
N.A./Neg |
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Description: |
75000 - 85000
Senior AML Manager
Job Description
The Transfer Agency Manager is key to delivering a quality and competitively priced service. TA Managers will be responsible for directing team resources to achieve overall client satisfaction and will be evaluated on their ability to provide client satisfaction as efficiently as possible and at the lowest cost to the company.
Achieving this will require leadership, initiative, creativity, management skills including delegation and the ability to instil enthusiasm and commitment among team members. In addition, the role requires ongoing market analysis of Best Practices and benchmarking techniques to ensure that policy for TA is aligned to best market practice.
Key Accountabilities
Establish service standards for team clients within their product area
Be responsible for instituting and reporting on measures to determine the team's performance in meeting these standards
Responsible for ensuring all legal, tax and documentation related issues are appropriately addressed.
Establish and maintain relationship objectives including a proactive service plan to ensure an exceptional value added service to clients
Remain knowledgeable of changing industry initiatives and educate clients continually through presentations
Establish solid contacts with all areas and all levels at clients’ organizations
Ensure regular contact is made with clients, ensure any service issues are addressed immediately and efficiency improvements and automation are identified and implemented
Provide second level of escalation for clients
Ensure any issues, errors or complaints as escalation accordingly, and that adequate steps are taken to resolve issues and prevent future occurrences
Ensure all activity is carried out in accordance with the Funds prospectus
Ensure all work is processed in accordance with the agreed operating procedures. Oversee regular reviews of procedures
Establish effective compliance and anti money laundering policies, procedures, systems and controls.
Oversee the implementation of a risk based KYC approach and review schedule.
Provide the department and our clients with expert advice on regulatory developments and their impact on current operations/future projects.
Manage and develop the TA AML/KYC monitoring program to ensure regulatory and legal compliance.
Liaise with Compliance and Legal departments and senior management as and when required.
Attend various committees, including project initiatives and provide AML/KYC compliance input from a TA perspective.
Key Performance Indicators
Successfully lead the development of the Dublin TA Registration & IOB Teams.
Keep errors to a minimum
High degree of client satisfaction achieved• |
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Required Skills: |
Ability to coordinate with other departments to meet client needs
Ability to identify, recommend and implement solutions
Excellent communication and client-facing skills
Fluency in English is mandatory; German and / or French is an asset
Well developed IT skills
Working knowledge of European regulation for AML/KYC.
Exposure to translation of regulation to policy and procedure.
Ability to identify and escalate sensitive issues with discretion. |
Experience: |
5 - 7 years experience in KYC compliance matters as a Quality Assurance Specialist and/or Anti-Money Laundering/Know Your Customer auditor/compliance officer or Client Executive.
Minimum of 2 years supervisory experience
Experience in planning, initiating and following through to meet objectives |
Required Education: |
Third Level degree, preferably in a related field |
Job Classification |
Categories: |
Legal & Compliance
Funds
Accountancy -> Financial Services
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Contact Details |
Posting Company: |
Quest Recruitment |
Contact Name: |
Louise Delaney |
Apply For This Job: |
Click Here |
Company Profile: |
Voted Best in Practice Accountancy & Finance 2012, 2013 & 2015 Quest is a team of experienced and professional Financial Recruiters solely dedicated to recruiting for Accountancy and Financial Services Professionals.
Through its reputation, in-depth sector knowledge and impeccable standards of conduct and confidentiality, Quest has developed professional relationships with World Leaders in Financial Services and Accountancy throughout Ireland, Luxembourg, Bermuda and the Cayman Islands. Quest’s experienced Team offers a personalized service and listens closely to what you want - your career goals and motivations |
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