Job Details
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 Email Job |
| Job Title: |
Relationship Manager | Dublin 2 | Permanent |
| Location: |
Dublin |
| Position Type: |
Full Time |
| Ref: |
CB021112 |
| Remuneration: |
€55000 - €65000 |
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| Description: |
Dublin City Centre / Dublin South
Overview:
A client of ours has an exciting new role for a dedicated Relationship Manager who will be responsible for managing client relationships post-sale. They will be the primary point of contact for customers and will work with all users to ensure they get maximum value from the platform on a daily basis.
Primary Responsibilities:
Become a primary point of contact for customers
Manage on-boarding of new clients
Develop a clear understanding of client businesses and goals
Proactively engage work with existing clients to help them achieve their goals
Provide ongoing training and support to all clients and users
Mange the roll-out and adoption of new features and functionality
Research and implement customer success best practice to ensure activities can scale with the business
Capture and channel client feedback to product and technical teams
Monitor client activity and engagement
Work with product and technology teams on new product development |
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| Required Skills: |
Personal Characteristics, Knowledge and Experience:
A track record in a client facing/relationship management role (5+ years)
A positive, problem solving outlook and approach
Ability to understand and interpret client requirements
Ability to manage a corporate client relationship
Strong interest in technology and software
Clear written and verbal communicator
Well-organised with the ability to multitask across numerous projects
Strong presentation skills
Desire to stay on top of industry trends and new technologies with the goal of always moving towards best practice |
Job Classification |
| Categories: |
Accountancy
Banking
Accountancy -> Financial Services
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Contact Details |
| Posting Company: |
Quest Recruitment |
| Contact Name: |
Conor Brick |
| Apply For This Job: |
Click Here |
| Company Profile: |
If you are interested in making this position yours, please contact Conor Brick on 01 676 0505, click apply below
Voted Best in Practice Accounting & Finance 2017, 2015, 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery. |
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