Job Details
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 Email Job |
| Job Title: |
Product Support Analyst - 12m FTC |
| Location: |
Dublin |
| Position Type: |
Contract |
| Ref: |
SDL170946 |
| Remuneration: |
€40000 - €50000 |
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| Description: |
The Role:
Assisting department head with management tasks
Prioritise tasks and delegate accordingly to the rest of the team
Assist with the preparation of daily, monthly quarterly and ad hoc reports for Head Office, BLs, KPIs, etc.
Be the first and single point for both the Internal and External operational clients from the program’s implementation until its exit
Issue analysis & monitoring, supporting internal & external clients on CSC E-Banking support.
Train & Support all the Internal and External clients, on the new features implemented in CSC implement new features, maintain CSC user guide, provide CSC credentials
Management of CSC Client Queries received by e-mail and phone
Requirements:
Business/Finance 3rd level qualification
3 to 5 years’ experience in banking operations
Proficiency with general IT system applications
Proficient knowledge of MS Office suite (Excel, Word, PowerPoint)
Customer Support experience
Knowledge of Trade Finance products an advantage but not essential
Proven ability to interact with senior stakeholders |
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Job Classification |
| Categories: |
Funds
Banking
Accountancy -> Financial Services
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Contact Details |
| Posting Company: |
Quest Recruitment |
| Contact Name: |
Sarah de Lacy |
| Apply For This Job: |
Click Here |
| Company Profile: |
If you are interested in making this position yours, please contact Sarah de Lacy on 01 676 0505, click apply below
Voted Best in Practice Accounting & Finance 2017, 2015, 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery. |
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