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Job Title: Client Service Manager - Financial Services
Location: Wexford
Position Type: Full Time
Ref: LD070124
Pay range: N.A./Neg
Date Added: 09-01-2020
Last Updated: 09-01-2020

Description:
Currently seeking a Client Services Manager for a global investment banking firm in Wexford.

Description:

Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources
Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed
Applies advanced problem solving skills, judgement, and experience to analyze information
Uses developed communication skills to deliver high quality service to a specialized client base
Provides key individuals at assigned clients information related to products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader on services and offerings
Proactively assists clients in reviewing potential business needs and directs them to appropriate resources
Resolves the most complex or non-routine client issues or inquires, as needed. Uses in-depth knowledge of client issues and needs to contribute to business development efforts
Uses broad understanding of products and services to best propose expanded offerings to clients for front office consideration
Leads and participates in internal activities and initiatives designed to improve the client experience
Uses knowledge of client services best practices and client needs to help develop process improvements
No direct reports
Provides guidance to less experienced team members
Supports multiple, complex client accounts
About You:

You’ll have around 7 years’ experience within a Financial Services Relationship Management role, or in a client facing Fund or Investment Management Operations function, possess strategic acumen and be passionate about relationships.

You’ll be an excellent communicator, comfortable in presenting to high level.


Job Classification

Categories: Funds
Banking
Accountancy -> Financial Services
 

Contact Details

Posting Company: Quest Recruitment
Contact Name: Louise Delaney
Apply For This Job: Click Here
Company Profile: If you are interested in making this position yours, please contact Louise Delaney, click apply below

Voted Best in Practice Accounting & Finance 2017, 2015 as well as 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery.


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