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Job Title: Transfer Agency Supervisor
Location: Dublin
Position Type: Full Time
Ref: GM140749
Remuneration: Up to ‚ā¨55000
Date Added: 14-07-2021
Last Updated: 14-07-2021

The Transfer Agency Supervisor will be responsible for supervising and assisting the staff with the operational functions in the department. This individual will be responsible for ensuring premier client service standards are achieved within specified deadlines and according to best practice operations.

The Role:

Perform review and approval on investor instructions and transaction documents in accordance with fund documentation requirements and the company procedures
Ensure all processes are carried out to the highest standards and consistent levels of accuracy and attention to detail are maintained
Ensure all established investor servicing procedures and controls are completed accurately and to specified deadlines
Perform approval on Anti-Money Laundering and various investor eligibility checks in accordance with regulatory/fund guidelines
Ensure accurate and complete data is maintained in the TA system for all transfer agency clients
Ensure accurate and timely system output for client reporting
Perform quality control checks and approval on client correspondence, investor and compliance reporting
Responsible for investor wire payment execution, bank account reconciliation and break item investigations
Expertise in calculations methodologies (equalization and series accounting)
Ability to cover all fund types within the team when required
Ability to work with peers & other teams to provide support and coverage
Serve as main overall client operational contact for a range of clients
Ability to supervise and implement client take-on and fund conversions
Ensure efficient resolution of client queries
Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within the company
Train, coach and mentor new employees, develop, motivate and provide on-going feedback to staff within their sub-unit, ensuring appropriate documentation of same
Provide input and feedback to Managers regarding employees; ongoing performance/development/performance appraisals (to be supported by documentation)
Work with Manager to ensure employees adhere to company policies and procedures
Assist in the development and implementation of departmental procedures
Idea generation and ongoing assessment and improvement of operational service model
Ensure a seamless operational transition for new and converted funds from implementation to production mode from the implementation/conversion team
Carry out all duties assigned to your role under the Company‚€ôs Safety Statement, to ensure Health, Safety and Well-being for all employees for whom you have responsibility
Work on Projects/Ad-hoc tasks as required
Ensure succession planning process in place and operational within department through identification and development of high potential personnel
Champion HR policies and ensure all are applied and maintained

3 to 5 years Transfer Agency background with experience in Alternatives/Hedge Funds
Experience with NTAS, Investier or similar Transfer Agency system
Knowledge of Anti-Money Laundering and regulatory requirements
Experience in supervisory skills and/or coaching/mentoring
Excellent interpersonal and customer service skills
Strong organizational and administrative skills; PC proficient
Ability to multi-task, prioritize work and manage time for efficiency and to meet strict deadlines
Strong oral and written communication skills; fluency in English essential for both
Individual with a positive can do attitude who takes ownership of assigned responsibilities
Detail-oriented with excellent problem solving skills
Team player - flexible and adaptable
Demonstrable ability to think strategically
Demonstrable ability to lead by example

Job Classification

Categories: Funds
Accountancy -> Financial Services

Contact Details

Posting Company: Quest Recruitment
Contact Name: Garth McKeown
Apply For This Job: Click Here
Company Profile: If you are interested in making this position yours, please contact Garth McKeown, click apply below

Voted Best in Practice Accounting & Finance 2017, 2015 as well as 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery.

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