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Job Details

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Job Title: Transfer Agency Supervisor x2
Location: Dublin
Position Type: Full Time
Ref: GM180222
Remuneration: €55000 - €58000
Date Added: 03-05-2022
Last Updated: 03-05-2022

The Company:

The Investor Services Supervisor works under the guidance of the Assistant Manager / Manager. The candidate will be expected to perform to a high standard all tasks detailed below. The Investor Services Supervisor provides support to the group as a whole and therefore needs to be flexible and display an ability to adapt to different funds and clients

The Role:

Serve as a key operational contact for a range of clients
Review and approve investor trades for daily, weekly, monthly funds
Oversee all daily deliverables such as cash recs and daily NAV€s including the preparation and dissemination of statements and contract notes
Input and review of incoming and outgoing investor payments
Act as primary contact for both client and investor queries and act as host for client service calls and monthly board calls
Day to Day responsibility for the management of the client mailboxes and investor queries
Ensure all established Investor Services daily processing procedures and controls are completed accurately and in a timely manner
Participate in new fund launches and conversions
Review fund documentation and set up fund and investor records in the shareholder register system
Gain a comprehensive understanding of performance fee methods
Act as an escalation point for day to day queries and problems
Ensure client month-end reporting deliverables are being met
Help with the coaching and mentoring of new employees and existing team members.
Gain an understanding of all funds across the team in order to provide coverage when required

Minimum of 3 years Investor Services experience with at least 1 year in a supervisory capacity
Good organizational and administration skills with a high attention to detail
Good interpersonal skills
Strong oral and written communication skills
Ability to multi task
Excellent client service skills
Attention to detail
Ability to prioritise key tasks in a fast moving environment

Job Classification

Categories: Funds
Accountancy -> Financial Services

Contact Details

Posting Company: Quest Recruitment
Contact Name: Garth McKeown
Apply For This Job: Click Here
Company Profile: If you are interested in making this position yours, please contact Garth McKeown, click apply below

Voted Best in Practice Accounting & Finance 2017, 2015 as well as 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery.

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